OUR BLOG

Featuring marketing tips, tech news, digital wonders, some personal things and everything in between . . .

Who is Eligible for Local Services Ads?


Friday December 18, 2020

Reading Time: 9 minutes

It’s been a long while since we talked about Local Services ads for lawyers – in the time since then, Google has made a number of changes to this ad delivery method. Today, we want to tell you about how this exciting new platform can get your business in front of potential clients… right when they need you most.

Nashville local services ad company

Nashville Local Services Ads: A Primer

On their Local Services ads page, Google says that this approach will “get more leads and grow your business” – as a Nashville Local Services ad company, we agree. Here’s the rundown on how these Google ads work.

First, a person types their search into Google. If they’re looking for a service your business provides, your ads will show up. Pretty simple, right? It gets better. Google’s algorithm will only show your ads to customers in your service area, and on top of that, you only pay if they call you directly through the ad.

At a glance, the benefits of Local Services ads include:

  • Get seen at the top of Google.
  • Connect with customers who are looking for you (and more likely to book).
  • Use the mobile app to communicate with customers anytime.
  • Customers can call, message, or schedule a booking directly through your ad.
  • A wide array of tools are available to help build out your profile.
  • Only pay for the leads related to your services.
  • Google Guarantee and Google Screened badges boost conversions.
  • Only hear from customers who have chosen your profile.
  • Get listed as a local provider on the Assistant.

 

A Badge of Trust

Recently, Google has introduced a new offering for your Nashville local service ad company. By becoming a Google Screened or Google Guaranteed provider, you will earn a badge for your listing based on your industry. This little checkmark works a lot like the “verified” badge on Twitter – it gives you extra credibility and increases the likelihood that customers will book your services.

 

Who is Eligible for Nashville Local Services Ads?

Thanks to some recent changes, a variety of businesses around Nashville will be able to promote themselves through Local Services ads.

Initially, Google was very conservative with the professions which were eligible for this ad delivery method. Their logic was that household services (and those which could help with emergencies) would, by nature, need high quality, hyper-localized results. Until May of last year, Local Services ads were only available for electricians, HVAC professionals, carpet cleaners, plumbers, garage door repair services, and locksmiths.

Today, in addition to the above, professionals and those offering these services can apply for Nashville Local Services ads.

Active now:

  • Cleaning services
  • Window cleaning services
  • Criminal lawyers
  • Water damage services
  • DUI lawyers
  • Siding services
  • Tree services
  • Lawn care services
  • Air duct cleaning services
  • Real estate agents
  • Roofers
  • Litigation lawyers
  • Estate lawyers
  • Pest control services
  • Movers
  • Malpractice lawyers
  • Fencing services
  • Personal injury lawyers

Coming soon:

  • Appliance repair services
  • Bankruptcy lawyers
  • Videographers
  • Tax services
  • Financial planning services
  • Chiropractors
  • Towing services
  • Architecture services
  • Mechanics
  • Window repair services
  • Foundation repair services
  • Interior designers
  • Junk removal services
  • Family lawyers
  • Immigration lawyer services
  • Labor lawyers
  • Carpenters
  • Event planning services
  • Business lawyers
  • Flooring services
  • Countertop services
  • Contract lawyers
  • Photographers

Whether you are a lawyer, real estate agent, or someone who provides household repairs – roofers, appliance repairmen, and tree removal specialists – we strongly encourage you to work with a Nashville Local Services ad company to take advantage of this opportunity.

 

Do I Need a Nashville Local Services Ad Company?

Local Services ads have a host of benefits. As we’ve mentioned above, they solve one of the biggest pain points of online advertising: spending money on people who won’t hire your company. You don’t want to show your listings to people who are too far away to use your services or who are searching for something unrelated. This method has the potential to bring in a lot of new business for a relatively small monthly investment.

By hiring a Nashville Local Services ad company, you can be sure that your ads are properly calibrated. Agencies like Webconsuls work directly with you to understand what your business offers, how you can outrank the competition, and how to maximize your budget. We believe that most of digital advertising is smart money management, combined with constant ad tweaks, updates, and optimization.

For many people, Google Ads don’t work right out of the box. They may try a “set it and forget it” approach, which usually results in wasted money and minimal return. A professional Nashville local service ad company will continuously modify your ads based on performance. Additionally, we’ll suggest budgetary fluctuations and other strategies that can improve your results over time. These small changes add up to big results.

To learn more about Local Services ads, contact Webconsuls today. Our managing partners are happy to help you through the process of creating and optimizing your online presence.

Reading Time: 14 minutes

Okay, confession time: we’ve never been fans of Black Friday. Somehow, getting trampled in a Walmart at 3AM has become a holiday tradition, and the Webconsuls team is not here for it. During a recent training workshop on emerging digital trends, we explored, gaining insights into how these innovative platforms are transforming the online gambling landscape. What we do love is supporting our East Nashville neighbors. As we gear up for Small Business Saturday, consider stopping by one of our favorite storefronts out east.

 

Why You Should Shop Small

Whether you’re looking for holiday sales or everyday necessities, small businesses are a great resource. You may have heard a lot of buzz about ignoring big box stores in favor of mom-and-pop shops. While supporting local companies may feel good, there’s also a host of benefits to shopping small.

Helping Your Community. When you spend a dollar at the farmer’s market, that dollar is more likely to stay in your community. This results in greater wealth and more jobs in your area. On average, 48% of each purchase from a local, independent business is recirculated locally. At chain stores, that number is just 14%. This is referred to as the local multiplier effect.

Small Businesses Are the Backbone of Our Economy. This is a popular saying among politicians, and for good reason. Since 1995, more than half of America’s jobs have been created by small businesses. More research shows that since 1990, big box stores have eliminated 4 million jobs, while small business owners have added 8 million of them. The more you support local establishments, the more careers will be created.

You’ll Find Something Special. At big box stores like Walmart or Target, inventory is largely determined by the average consumer. This results in a lot of generic stock. If you’re looking for a unique gift, vintage piece, or specialty item, you’re much more likely to find it in the cozy confines of a small business.

Relationships and Better Service. Finally, you just can’t beat the service you’ll find in a local storefront. Owners may be willing to work with you to create custom pieces, source niche items, or special order exactly what you need. Not only will you build lasting relationships with other people in your area, but you’ll discover hidden treasures along the way.

 

Best East Nashville Small Businesses

Webconsuls has just renovated our own office space in East Nashville, Tennessee. We love being a part of this inspiring and artistic neighborhood. Here are a few of our favorite local businesses; if you’re in town for Small Business Saturday, we advise you to check them out.

 

Best Pizza Italia Pizza & Pasta

Looking for a memorable meal and great customer service? Look no further than Italia Pizza & Pasta. They’ve got options for every dietary preference and restriction, and they’re always fast and friendly. Fun fact, Steve Buscemi ate there, so you know it’s good.

 

The Ultimate Cup of Joe – Ugly Mugs

Fancy coffee without the fancy attitude. Helmed by owners Jarod and Courtney (the friendliest faces in East Nashville) and staffed by long-term baristas (shoutout to Josh), Ugly Mugs is down-to-earth. Also, their cold brew does not mess around. If you’re looking for a cozy spot where people will remember your name and memorize your order, we recommend this coffee shop.

 

Best Workout in Town – Title Boxing East

The trainers at Title Boxing East have turned a high intensity workout into an accessible, enjoyable, COVID-friendly experience. When you walk in, you’ll be greeted by good music and people who will show you the ropes – no intimidation or steep learning curve here.

 

Unwind and De-Stress – Katie Parker Massage

Katie is a master of energy work and body massage. She’s highly experienced and knowledgeable, which equips her to fix ailments of all kinds through techniques tailored to your needs. She’s adapted to COVID by offering outdoor massage in a private tent.

 

A Truly Unique Bar Experience – Chopper Tiki

Chopper has everything you didn’t know you wanted in a bar: robot theming, tiki drinks, a mythical futuristic island origin story, exciting events, souvenir mugs… There’s something truly special about this East Nashville haunt. Their array of craft cocktails is available to go during COVID-19, and you can even purchase remote service date night sets that come with glasses, orchids, straws, and swizzle sticks.

 

Best Spot for Teatime – High Garden Tea

March’s tornado was devastating for East Nashville, and perhaps the greatest loss was High Garden Tea: an heirloom herbal and tea craft apothecary on Woodland Street. While their cozy and moody storefront may be gone, you can still get your hands on some of their magical herbal blends through their online shop. Please join us in supporting High Garden so that they can reopen their apothecary in 2021!

 

A Great Haircut – Hawkins Barbershop

If you’re like us, you’ve noticed the wave of hipster barbershops popping up around Nashville. While they may look sleek from the outside, you may not have had a great experience in those overstuffed leather salon chairs. For those sick of overpriced haircuts and pretentious barbers, Hawkins is a breath of fresh air. They call themselves “second to none,” and for good reason – Hawkins offers cuts, beard shaping, straight razor shaves, and more, all at the highest level of quality.

 

Vegan Food for All – Wild Cow

Wild Cow has been a Nashville landmark for ten years now, and their revolutionary take on vegan fare will satisfy even the most veggie-averse diner. Their food is locally sourced, cruelty-free, healthy, and incredibly fresh (Seriously fresh. They don’t even own a microwave or freezer).

 

Sip and Shop – Vinyl Tap

Have you ever been browsing a record store and wished you had a local draft beer in your hand? Us too. Enter Vinyl Tap: a place with new and used vinyl, local and regional craft beer, and the friendliest group of neighbors you’ll ever meet, all in one. It’s the perfect spot to pass an afternoon with fellow music aficionados.

 

When You’re Hurting – Catalyst Physical Therapy

Catalyst provides physical therapy services tailored to your needs. Chelsea will find the root cause of your pain, develop a custom plan, and teach you a long-term solution that builds strength and mobility for years to come. She’s extremely thorough and helpful, and we’d recommend visiting her Instagram for some great success stories, PT tips, and at-home exercises.

 

Seriously Amazing Food & Margs – El Fuego

El Fuego has moved to a brand-new location, and they’ve become our favorite COVID-friendly restaurant in East Nashville. The margaritas are made from scratch with freshly squeezed limes. The food is authentically Latin American. The tents are six feet apart, and there’s tons of seating. What more could you want?

 

For All Your Heating & AC Needs – Cumberland Cooling

When you’re dealing with home improvement and expensive appliances, it can be hard to find someone you trust. We’re so happy to have called Cumberland Cooling. Their team is honest and extremely responsive; we had an issue, and they came out and fixed it the same day.

 

Personalized Medical Attention – Riverside Village Pharmacy

Riverside is what pharmacies were intended to be. You can ask Candice, the owner, about any medical question; she offers complimentary 15-minute consultations. She knows her customers’ names and medical needs, and she follows up frequently to make sure you’re doing well. Riverside is also one of the few compounding pharmacies in Nashville – their state-of-the-art compounding lab enables them to make custom-formulated prescription medications just for you. Don’t take our word for it; check out the pages of great reviews on Google.

 

Support Small Business

We hope that this list has given you some leads on local companies who could use your support. When in doubt, ask around – you’d be surprised by how many of your friends and neighbors have developed a die-hard loyalty to a nearby auto shop, cocktail bar, or salon.

If you’re looking for small business marketing services, drop us a line.

Reading Time: 8 minutes

Looking for Fall COVID-19 Activities in Nashville?

Today is the first day of fall! Tonight, the autumnal equinox marks the start of our Nashville fall celebrations. You’re officially okay to buy stashes of candy, start decorating for Halloween, and put some hot cider into themed mugs. We know that our festivities will look a bit different this year. Read on for some of our favorite fall COVID-19 activities near Nashville.

 

Spend the Afternoon at Cheekwood Harvest

This past weekend, Belle Meade’s Cheekwood Estate opened their signature autumnal event: Cheekwood Harvest. In addition to enjoying the changing leaves, you can see over 5,000 chrysanthemums, play in the Pumpkin House, and purchase your own autumn décor. This event is a favorite for parents and kids alike; for those without little ones, the estate has scheduled dog-friendly nights in the garden throughout the coming months. This event is truly a local favorite. Additionally, the venue is taking great pains to ensure mask-wearing and social distancing, meaning that it’s one of the best fall COVID-19 activities in town.

 

Boo at the Zoo

Every October, the Nashville Zoo at Grassmere puts on an event full of festive fun. Boo at the Zoo includes Pumpkin Town photo ops, a hay maze, dance areas, carousel rides, animal shows, trick-or-treat stations, and a magical walk-through experience for the whole family. To make this fall activity COVID-19 friendly, the zoo has modified its policies to include staggered entry times and a 50% nightly capacity. Attendees will need to wear masks and purchase tickets beforehand. Members get special rates, and for everyone else, it’s $16 per person (kids under 2 are free). Get in the fall spirit and see some of the bears and tigers who like to stay up late!

 

Get Lost in a Corn Maze and Visit the Pumpkin Patch

Nashville is home to quite a few corn mazes and pumpkin patches, and for many, those locations represent fall in its purest form. While hayrides may be off the table, these places can be the perfect escape during these difficult times. However, you should still exercise caution when planning your visit. Call the location ahead of time to be sure that they are enforcing social distancing and mask-wearing. Fall COVID-19 activities near Nashville include Walden Pumpkin Farm, Honeysuckle Hill Farm, Lucky Ladd Farms, and Fox Ferry Farm.

 

Fall Tennessee Craft Fair

Each year, Centennial Park hosts the Fall Tennessee Craft Fair. This year marks the 42nd annual observance, and due to COVID-19, the event will be moving online. Log on and shop finely crafted artwork created by award-winning artists; you can meet the people who made each piece and learn what inspires them. Visit the Tennessee Craft website to learn more about exhibitors and their work.

 

Celebrate Fall at Home

If you’re immunocompromised or don’t feel like leaving the house this fall, you can still get in the spirit with some at-home activities. Pumpkin carving (or painting) can be a fun way to spend the afternoon; have a contest with your housemates to see whose turns out the best. You can also schedule a fall-themed movie marathon, whether you like scary movies or are in more of a Halloweentown state of mind. Finally, don’t forget our favorite autumn staples, like cider, leafy wreaths, and hearty meals. With a little planning, this fall can feel just as special as it has in years past.

 

Miscellaneous Fall COVID-19 Activities

There are a few more ways that you can enjoy the changing leaves and cooler weather this month. If you’re up for the drive, we recommend driving out to East Tennessee to take a hike; while the Smokies are a favorite destination, Monteagle is a beautiful area that’s a bit closer to Nashville. East Tennessee is home to countless great trails with a wonderful view of the leaves. We also recommend DIYing a fun Halloween costume, preserving some beautiful fall leaves, baking an apple pie (we will also accept pumpkin pie), digging out your favorite cozy sweaters, and voting.

 

Stay Safe This Fall

As the weather cools, we hope you will get to spend some time outdoors with family and friends. However, we urge you to keep your health and safety as your top priority. Experts warn that a fall COVID-19 spike could be coming. Take extra precautions to protect yourself and others as you celebrate Halloween and the autumn season. Wear a mask, socially distance, and limit the time spent in public spaces. We’re excited to see how you get creative with your celebrations this fall, Nashville!

 

Webconsuls is a full-service digital agency based in Nashville, TN.

Reading Time: 8 minutes

At Webconsuls, we’re known for our digital marketing skills – okay, it’s for good reason. We’re dedicated to constantly optimizing our approach, which means that our team is always on the cutting edge of the online landscape. However, a lot of our friends and neighbors may not know the full scope of what we have to offer. Today on the blog, we’ll discuss four lesser-known Webconsuls services that you can use to boost your business.

Custom Development Services

We’ll admit it, we’re the definition of techy. Our clients have access to a full range of development services, ranging from traditional web dev to custom portals. Geared towards small and mid-size companies, we can build just about anything you need to advance your business. Looking for your own intranet with a customized CRM (customer relationship management) platform? We can do that. With our help, you can serve your clients through a user-friendly system that your team can easily update and manage.

Our developers are highly skilled in PHP, .NET, CSS, and JavaScript. Through these languages, we build PHP web portals, CMS solutions, CRM systems, ecommerce storefronts, enterprise applications, .NET projects and more! In addition to building websites, our services include creating the content that goes on them.

Photography for Web

Photography can be a powerful storytelling tool to highlight your facility, team members, products, and day-to-day experiences as a company. High quality imagery is vital to businesses of all sizes and ages, and it can be used in all of your marketing materials; when done right, one photoshoot can be repurposed for digital ads, social posts, and your website.

Because photography is so critical to legitimizing and promoting your business, it’s important that each shoot is effective. Contractors or outside companies engaged for one project may not fully recognize your needs. This can result in images which are beautiful, but which look strange or crop poorly on your website or in digital ads. When you’re promoting your company, be sure to choose a partner who understands your goals.

At Webconsuls, we create aesthetically pleasing branded content that effectively demonstrates your offerings. Our photographers create shot lists tailored to each unique use case; for example, we will take product photos for online listings and lifestyle shots to post in digital ads. This ensures that you receive images that truly work for your needs. In addition to offering still images, we also provide compelling video content.

Videography That Sells

It’s also common for business owners to hire individual contractors for videography services. Unfortunately, even if you like a person’s work online, one-off work can often lead to content that isn’t cohesive with your brand, photography, or business goals. It’s important to make videos that really work for you – not just something that looks pretty. The goal of a shoot is to generate a significant return on that investment.

At Webconsuls, we serve as a long-term strategic partner. Our team takes the time to truly understand your goals, aesthetic preferences, and target market. On top of that, we know what works. Webconsuls will collaborate with you to make branded video content that showcases your company and your unique offerings.

Brand Development Services

Whether you’re an established corporation with outdated branding or a fledgling startup looking for a logo, Webconsuls is here to help. We offer full branding services; in addition to providing beautiful brand marks and style guides, our content strategists can help you to craft your brand’s voice, positioning, messaging, and more.

Our brand development services include…

  • Building a new brand from square one
  • Rebranding an established company
  • Developing brand messaging and positioning
  • Strategizing for the future of your brand
  • Identifying areas for future expansion
  • Designing company logos and style guides
  • Creating a social media strategy for your company
  • Crafting written copy for websites and socials in your brand voice

Beyond design services, our strategists can help you to position your brand moving forward. If you’re hoping to expand into new markets, identify potential audiences, or grow your social following, we can help. By honing your brand, you can help your message to resonate with more people, which sets you up for success with a larger customer base.

You offer amazing services and help clients every day; isn’t it time that your identity reflected that? We’ll work with you to build a brand that aligns with your mission, values, and goals for the future.

If you’re interested in any of the services highlighted above, contact us today. Our managing partners are standing by to speak with you about your brand, website, and content.

 

Webconsuls is a digital agency with offices in Nashville, TN and Los Angeles, CA, partnered with for better consultation depth and content.

Reading Time: 8 minutes

As digital marketers, our strength lies in fully understanding your business. Once you decide to work with Webconsuls, we’ll kick off that relationship with a discovery session. If you’ve never partnered with an agency before, you may have some questions about this process. Today, we’ll walk you what to expect in a discovery session.

What is the Purpose of a Discovery Session?

Our primary concern is developing a deeper knowledge of your company. Specifically, a discovery session helps us to unearth your current challenges, what you’ve tried in the past, what has and hasn’t worked, and your overall goals. With this information, we’ll know which of our services would most benefit you.

The other key function of a discovery meeting is to identify your target audience, unique offerings, and business situation. 

Who is Your Ideal Customer?

Identifying your target audience is an important goal of the discovery session. By dividing each set of clients into their own demographic categories, it becomes easier to cater advertisements to each group of potential customers. This applies to all marketing efforts; even if you’re a B2B company who works with large organizations, you will be discovered by individuals. What do those people look like? Demographic considerations include:

  • age,
  • gender,
  • location,
  • income level,
  • occupation,
  • marital status,
  • religion/values,
  • family size,
  • opinions/attitudes,
  • hobbies,
  • shopping habits, and
  • company size.

Having this information helps us to tailor advertisements to your audience. It also enables us to find them where they are. For example, younger people may see your ad on Instagram, while their parents are more active on Facebook. During this process, you can explain which markets you would like to expand into; we can change our digital strategy to capture leads from these individuals as well.

What’s Your Unique Offering?

After identifying your target audience, we need to know what sets you apart from the competition. We may ask questions like…

  • Who is your main competition?
  • What makes your business unique?
  • Why have you lost deals to competitors?
  • What do you offer that your competition does not?
  • How does your pricing differ from your competition?
  • Which objections do your prospects have during the sales process?
  • Do your competitors have any successful marketing tactics?
  • Why should a potential client choose you over other businesses in your industry?

Why is your unique offering important? It is likely that many of your potential clients have a hard time deciding which option within your industry is the one for them. Some choices, such as the selection of an addiction treatment facility, are especially difficult to make for the average consumer. Across other regulated sectors, including online gaming, wszystkie kasyna mobilne z rankingu mające zoptymalizowane gry na aplikacje lub przeglądarkowe wersje strony must adhere to strict guidelines to ensure legitimacy and consumer trust. The industry itself is challenging to understand, and a layperson may not know the signs of a legitimate organization.

That’s where we come in. Through this discovery session, we assist your customers by making your unique offering obvious and memorable. We will highlight your outstanding service or superior product while also using differentiation to create a competitive advantage.

What’s Your Business Situation?

Finally, we need to understand your business’s strengths and weaknesses in order to develop a concrete strategy based on your best assets. For example, we don’t want to build a campaign boasting about your customer service if your team is unable to handle a high volume of questions and requests. Instead, we tailor your marketing to your biggest strengths, whether that’s a specific product offering or a niche service.

To more fully grasp your company’s situation, we will use the discovery session to ask several questions, including:

  • What are your goals, mission, and vision?
  • Which areas of your business are performing well?
  • Which parts of your company are underperforming?
  • Do you have any plans for expansion? If so, in which areas?

Once we know what you want to emphasize, our team will work with you to build up your business’s strengths through a comprehensive marketing effort. 

Invest in a Discovery Session

After a discovery session, you will have an improved understanding of your company’s goals, audience, and competitive advantage. This meeting serves as a powerful tool that creates an efficient working relationship between client and agency. Are you ready to incorporate a discovery session into your marketing efforts? Our team is standing by.

Webconsuls is a full-service marketing agency with offices in Los Angeles, California, and Nashville, Tennessee.

Reading Time: 10 minutes

Ah, the age-old question of internet marketing: should I focus on PPC or SEO? When strategizing for digital marketing, this is a common dilemma. Pay-per-click (PPC) ads, like Google Ads, instantly promote your company to a wider audience through relevant searches, while SEO boosts your ranking in the same results for free over time. According to Jase Rodley, an independent SEO consultant who prioritizes long-term, organic growth strategies, investing in SEO can yield consistent, sustainable results that PPC might not deliver alone. So, where should you invest your efforts? In today’s blog, we’ll guide you through making the best choice for online success.

What’s the Deal with SEO?

SEO, or search engine optimization, refers to the practice of putting relevant content on your website. This content helps to boost your site’s visibility to search engines and the people using them. For example, if you’ve got an online portfolio with a small amount of text and alt-tag-less images, search engines probably won’t know much about your products and services. By writing keyword-rich, long-form content, like pages and regular blog posts, you educate Google, Bing, and other search engines about what’s on your website. This incentivizes them to raise your ranking and send visitors your way.

Building on the importance of SEO, it’s essential to recognize that search engine visibility isn’t just about including keywords—it’s also about crafting content that resonates with your audience. Quality matters. That’s where strong storytelling and intentional messaging come into play.

When you go beyond just stuffing terms into a page and instead offer valuable insights, clear messaging, and a consistent tone, your site becomes not only easier for search engines to understand, but more compelling for readers to stay and explore. Copywriting plays a crucial role in this process, transforming technical SEO elements into fluid, persuasive language that aligns with your brand’s voice. By working with skilled professionals who understand both the mechanics of SEO and the nuances of human engagement, businesses can create content that informs, connects, and converts—all while steadily climbing the search rankings.

SEO Pros  SEO has a lot of benefits. First, it’s free. If you take the time to educate yourself on SEO best practices, you can handle this entire process in-house. We recommend writing clear, descriptive, and helpful content that’s easy to read. Try to use keywords – terms you think people would search for – when putting together pages and blogs on your site. Avoid the temptation to “trick” the algorithm. Google and other search engines have evolved to punish scammy or sketchy sites that are stuffed with keywords or nonsensical language. These deceptive pages will be buried in search results.

SEO Cons – There’s one major drawback to sustained growth via SEO: it’s time-consuming. Setting up baseline SEO is simple. Continuing to improve is a bit more challenging. If you want Google to see you as a dynamic, exciting place to send searchers, it’ll take some regular writing. Long blog entries, ranging from 800 to 2,000 words, are a staple of killer SEO strategy. There are also some more technical components of SEO, like backlinking, with which you may want expert assistance.

In summary, SEO is a long-term strategy that requires a bit of elbow grease. By writing great blog posts and doing some keyword research, you can expect a boost in your ranking (and an increase in leads).

Google Ads Explained

Google Ads represent a pay-per-click advertising strategy; you and your competitors can bid on the chance to show ads on relevant Google searches. You can customize the goal of your campaign. Do you want potential clients to call you for a quote? Would you rather they visit your site to complete a contact form? This customization is available to Google Ads users.

PPC Pros – Google Ads don’t charge for exposure; instead, you’ll only be charged when a person clicks on your ad. Additionally, they involve a great amount of flexibility. You can modify campaigns to reach new audiences who may not have heard of your services before, or to promote a timely offer. This can be an incredible boost for smaller companies who don’t have time to update their SEO to reflect promotions and seasonal changes.

PPC Cons – Unfortunately, Google Ads aren’t a magic bullet. They cost money, and they don’t improve your organic search rankings. This means that you’ll need to do the work of SEO in addition to your advertising efforts; otherwise, you’ll be stuck paying for traffic instead of receiving any organically. However, they are a quick, exciting solution for businesses who are just getting started or who are short-staffed.

Basically, PPC is a tool for specific advertisement. If you’ve got a sale to promote, or if you’d like to reach new people, this is the path for you. Google Ads can help you to get eyes on your business, even if you’re in the earliest phases, while you build your SEO strategy from the ground up.

Finding Your Strategy

As we promised, the answer to SEO or PPC isn’t cut and dry. Both of these methods can help your business in different ways. By investing your time in creating helpful, descriptive content, you can boost your company’s organic search ranking. This helps you to be found more often and build your reputation online. Through campaigns on Google Ads, you can reach new audiences, promote seasonal sales, and reach new customers more immediately. By combining these two approaches, you can bring traffic to your site and enhance your chances of long-term success.

If you need help setting up stellar SEO that moves the needle (or Google Ads that draw more clicks), we’re here to help. Contact us for more info.

Webconsuls is a digital marketing company specializing in SEO and Google Ads.

Reading Time: 10 minutes

The top section of the Google search results page was recently replaced by a large banner showing a SAMHSA (Substance Abuse & Mental Health Services Administration) addiction hotline number. SAMHSA is a government agency whose website contains addiction and mental health resources. This change has been implemented in certain states, and according to a source at Google, it will soon be implemented nationwide. In the coming weeks, the majority of addiction-related terms will trigger this banner to show above the fold, before paid ads and organic listings.

Desktop Example

SAMSHA hotline desktop

Mobile Example

SAMHSA hotline mobile

 

Google’s Hotline Boxes

The top section prominently displaying the SAMHSA phone number is referred to as a hotline box: a part of Google’s knowledge panel. Today, a Google source confirmed that they are applying hotline boxes to addiction-related terms. Google does this for important searches that suggest a crisis or emergency requiring immediate help, like human trafficking and suicide.

The exact layout of the page differs slightly by term and device, but overall the SAMHSA number occupies the top. Google Ads have been moved either under the hotline banner or to the bottom of the page. A majority of the time, the top result receives the most clicks.

Combine this with the phone number being recommended by Google and a government behavioral health directory, and the advantage for SAMHSA is enormous. A large portion of leads will be calling this number.

What Happens When You Call SAMHSA?

So, what exactly happens when SAMHSA’s hotline number is dialed? We tested it and received a list of the 5 treatment centers closest to our location which is their standard practice.

Although the intentions of this are good, there are an array of issues that arise, affecting user experience from both a search and addiction treatment perspective.

Dialing the SAMHSA hotline directs you to the closest centers, when local help isn’t always the best option. There are times where an individual needs to get out of toxic environment to have the best chance at recovery. Additionally, local centers may not offer the appropriate levels of care or clinical services required by the individual.

The Impact on LegitScript and Google Advertising

Taking away the top section of the search results page diminishes the value and purpose of LegitScript certification and centers competing fairly for addiction treatment terms. Addiction marketing online became so unethical that Google banned addiction related ads until a strict certification process could be implanted. That certification process became LegitScript certification.

Many treatment centers pay thousands of dollars and dedicate dozens of hours to becoming LegitScript certified to be able to run Google Ad campaigns. Search ads show at the top of the search results, and therefore drive many leads to treatment centers.

Removing the top section and replacing it with a hotline number moves Google Ads down the page, diminishing the value of Google Ads and the value of certification.

Diminishing the value of LegitScript certification isn’t in the best interest of the treatment industry or those seeking help. In an expert commentary highlighted on https://makthavare.se/, professionals emphasized how thorough third-party accreditation can protect vulnerable individuals by weeding out unethical practices. LegitScript assures a center is licensed and certified, but also goes into a much more rigorous process to ensure the center is ethical and provides quality treatment.

The requirements for being listed on SAMHSA are much more lax than becoming LegitScript certified.

What Treatment Centers are on SAMHSA?

There are several non-certified centers on SAMHSA. On our first search, the third treatment center listed on SAMHSA had a facility name that was questionable, which made us think it could be a lead generation company. This listing didn’t have a website, so we Googled the address, revealing a different treatment center’s website whose name didn’t match the name on the directory. Upon further research, we found the original center’s name was changed because the owners were arrested for patient brokering a year ago. Patient brokering is akin to human trafficking, meaning that the Google hotline that seeks to help those in crisis can actually cause unintended harm.

Protecting those seeking addiction treatment from unscrupulous players is precisely what the industry worked so hard to achieve.

If we’re putting addiction in the same category as suicide and human trafficking, we need to hold it to the same standard of delicacy and scrutiny. If an individual considering taking their own life or a victim of human trafficking called a hotline with unsafe resources, it would be unacceptable.

Help Stop Google from Implementing the Addiction Hotline

Since not all centers on SAMHSA are LegitScript Certified or members in good standing at the National Association of Addiction Treatment Providers, we want to urge Google to stop using the hotline box for addiction related searches.

If you’d like to help, mention the hotline to your Google Ads representative during your next meeting or submit feedback on the hotline box. To submit your feedback on the hotline, click the small grey feedback text in the bottom right corner of the box.

hotline feedback

After clicking the link a box will appear that will give you the opportunity to voice your concerns.

Reading Time: 15 minutes

Black Lives Matter: Nashville

The recent deaths of George Floyd, Breonna Taylor, and Ahmaud Arbery have sparked protests across America, with some of the most notable taking place in Nashville, Tennessee. Through marches, phone calls, and petitions, Tennesseans have called for legislators to enact meaningful change in the form of public policy. As Nashville responds to Black Lives Matter, we want to keep you abreast of developments in local protests, recent rulings, and ways to get involved.

Unaffiliated Looting and Arson

Nashville has been home to some of the most well-documented protests of the past several weeks. For example, a peaceful demonstration on May 31st gave way to looting and vandalism at the Metro Courthouse, prompting Mayor John Cooper to declare a state of civil emergency. The days following saw 10 p.m. curfews, along with the arrest of 25-year-old Wesley Somers in connection with fires lit at the courthouse.

The Equity Alliance, one of the “I Will Breathe” rally organizers, tweeted, “We witnessed white people defacing public property while marching and told them to stop. The people attempting to set fire to the Metro Courthouse right now are NOT associated with today’s peaceful protest rally… It is our firm belief that those individuals defacing and destroying public property after the rally were not part of the original event.”

Nashville police tried to identify the individuals associated with acts of vandalism, whom they say hijacked the demonstration and used it “as a cover for the destruction they wanted to employ.” Police spokesman Don Aaron said that the Nashville Police Department suspects that white supremacist groups could have been involved, although it is too early to know for sure.

Mayor Cooper voiced his support of the afternoon’s demonstration, tweeting that the rally was peaceful and adding that, “We cannot let today’s message of reform descend into further violence. If you mean our city harm, go home.”

Six Teen Girls Organize Peaceful Protest

Fortunately, the demonstrations that followed have not been marred by outside influence or acts of violence. A particularly bright spot in recent news is last Thursday’s Black Lives Matter protest, which was organized by a group of six teen girls. Nya Collins, Zee Thomas, Emma Rose Smith, Kennedy Green, Jade Fuller, and Mikayla Smith – all students ranging in age from 14 to 16 – took just five days to organize the June 4th demonstration.

“We felt like we needed to do more, because change is not going to just happen overnight. We’re teens and we weren’t seeing any youth speaking up because they didn’t feel like they have a voice,” said Emma Rose, 15, a sophomore from Franklin, TN. “We wanted to show teenagers and youth that we need you guys and we do have a voice.”

Emma Rose and the other organizers met on Twitter and formed a group called Teens4Equality. Through a group text thread, the girls coordinated and spread the word, reaching out to other organizations and sharing flyers to social media. They met for the first time on the day of the march, which they hoped would attract at least 1,000 attendees.

More than 10,000 Nashvillians marched alongside them.

In an interview with Good Morning America, the teens emphasized that the demonstration was peaceful and featured people of all ages, races, and backgrounds, just as they had hoped. Their Instagram account has accrued more than 20,000 followers, and the girls are planning a second march for next month.

Nashville Police to Wear Body Cameras

These protests and calls for action have created real results. In an announcement this week, Mayor Cooper told the public that Nashville will begin to outfit Metro police officers with body-worn cameras.

“Since campaigning for office, I have supported body-worn cameras in Nashville and the need to invest in this vital technology the right way. We are delivering on that commitment today, and we are doing it in a cost responsible way.”

All good Disney exhibits feel just like you are in the movie itself. But being on a boat on a river in the jungle is one thing; putting visitors on some strange planet getting ready to board a futurist intergalactic space ship requires capital investment on an exponentially grander scale. During a strategic investment workshop, I explored the landscape of the, evaluating their financial models and growth potential. The experience was out of this world in more ways than one, but the keen finance guy in me could not help but consider it in terms of dollars and cents. The West Precinct is the only location with the IT capabilities to support this new tech; the mayor’s office hopes to update other precincts’ infrastructure as soon as possible. The deadline to implementation? Six months from now.

District Attorney General Glenn Funk praised Mayor Cooper for prioritizing this project, stating, “Body cameras will promote trust and accountability for law enforcement and the people of Nashville… These efforts will lead to a safer Nashville.”

Black Lives Matter Leads to Legislation, Other Changes

Fortunately, there appears to be even more legislation in the works. The George Floyd Act (HB2291) would change the way that officers use (or threaten) to use physical, deadly, and excessive force in the line of duty. The bill includes the ban of chokeholds and requires officers to give a verbal warning before firing a weapon, among other provisions. “We need to enact them not later, but right now. The people are crying out for action and that’s what they should get,” said State Representative Mike Stewart.

There have also been calls for the city follow in the footsteps of Chicago and Boston to hire a chief diversity officer. However, Mayor Cooper has not indicated whether this hire will be made. Citing budgetary concerns due to the tornado and the COVID-19 pandemic, the mayor said, “Everyone recognizes that this budget is not accomplishing what we all went into local government trying to do. Unfortunately, this budget is to get us through… the dramatic loss in revenue.”

Nashville, Get Involved

If you’re looking to get involved with Nashville’s Black Lives Matter movement, there are quite a few ways to do so.

Take to the Streets! Join a peaceful protest whenever you’re able. The girls at Teens4Equality are planning another protest on Independence Day: July 4th. They’ll be providing voter registration, snacks, and water at Bicentennial Capitol Mall Park. There are other gatherings taking place. To learn more about upcoming events…

Stay Updated. Follow Black Lives Matter – Nashville on social media or their website. They will be affiliated with all official acts of peaceful protest, and are a great source of information for local action.

Volunteer Locally. Gideon’s Army is a grassroots organization based in Nashville that seeks to dismantle the school-to-prison pipeline through social activism. Their programs address youth violence, policing, and juvenile justice, as well as local problems disproportionately affecting the Black community. This March, they led tornado relief efforts for the North Nashville neighborhood, which saw far less volunteer turnout than Germantown or East Nashville. They have virtual trainings available now – donate today, or join them for a multitude of impactful volunteer opportunities.

Donate to Bail Funds. In this time of historic public demonstration, online fundraising is key. When protestors are arrested, donations to a local bail fund can help demonstrators to go home and plan their defense before trial. The Nashville Community Bail Fund is now accepting donations via PayPal.

Be Mindful of Where You Shop. It’s important to know where your money is going. National and local businesses have taken a stance on Black Lives Matter; after recent racist tweets from owner Jeremy Palmer, the Corner Pub in Green Hills has seen social media backlash, boycotts, and the dissolution of a business partnership. In the complete opposite vein, most local businesses have come out in support of the cause. The Mac Shack, Bryan Lee Weaver (owner of Butcher & Bee), Chopper Tiki, and many others have released statements in support of #BLM. East Nashville favorite Dino’s has also shared a list of Black-owned restaurants to visit. Be intentional of where you’re spending your money during this time.

Educate Yourself on the Issues. Be a better ally by educating yourself on the history of racism in America, along with the issues currently faced by the Black community. This can take the form of reading pivotal works, watching documentaries, and even diversifying your social media feeds. Great Big Story has compiled a helpful guide to this process.

Webconsuls is a full-service digital marketing agency with offices in Nashville, TN and Los Angeles, CA.

Reading Time: 9 minutes

1 in 5.

1 in 5. That’s the number of Americans who have a diagnosable mental illness right now. As you’re reading this article, friends, colleagues, and total strangers are dealing with the symptoms associated with anxiety, depression, and myriad other disorders. Many of them have experienced traumatic events at some point in their lives. It’s impossible to tell someone’s mental health from a glance.

1 in 5 – 20% – is anything but a small amount. On average, people in the U.S. spend 20% of their day watching television. 20% of dogs are adopted through friends or relatives. 20% of college students use Snapchat. These numbers are enough to indicate powerful trends in a group’s priorities and well-being. So why is mental illness such a hush-hush topic?

The answer is the stigma and discrimination surrounding mental health in America.

Stigma is when someone sees you differently – in a negative light – because of a mental illness. Discrimination is when you’re treated differently because of it. Humans are social creatures, and our group dynamics can be extremely influential. Social stigma and discrimination often make mental health problems worse and stop people from accessing the help that they need. For many, the only way to learn more and seek professional help is to perform a quiet, confidential search on the internet.

At Webconsuls, we hope to make mental health care available by promoting the services of accredited, evidence-based treatment centers from all corners of the United States.

“Do I Have Depression?”

Life insurance agency TermLife2Go used Google Trends to determine which mental health symptoms Americans were searching most frequently on a state-by-state basis. They found Washingtonians looking into internet addictions, Louisianans Googling postpartum depression, and West Virginians worried about mood swings. Many of these symptoms – particularly California’s concern about intimacy issues and Tennessee’s searches for low libido – are considered too taboo to be discussed with others.

In another study, researchers found that in the United Kingdom, someone Googles “depression” every two seconds.

For the search-minded among us, these trends probably come as no surprise. Google is the first place that younger people turn to for any type of information, whether it’s a niche sports stat or celebrity gossip. It stands to reason that we’d also find it natural to consult a search engine about concerning health issues, especially since unlike doctors, Google is available 24/7. However, the truth is probably more complex than that.

The perceived stigma around mental illness cannot be overstated. Mental health challenges are more complicated than most people realize; while they’re increasingly common, even the most confident individuals balk at the idea of widespread knowledge of their mental illness.

Dr. Jeanette Downie, Deputy Medical Director for the Priory Group, says, “I get some people (fairly high powered business people or people who are well known) who are terrified of people finding out and feel that they have absolutely ‘failed’ by being ill, and they often wait until they are really unwell before they come for help. People simply wouldn’t feel the same about a physical illness, like a heart condition.”

Mental Health Month was created to address this exact phenomenon.

About Mental Health Month

Beginning in the 1940s, Mental Health America and other groups began to observe Mental Health Month each May. By holding educational seminars, hosting events, and sharing resources to social media, this observation has spread throughout the United States. Key mental health services, such as screenings and informative programming, are provided each year. Ultimately, the goals of Mental Health Month are to educate the public, assist individuals in accessing care, and to dismantle the stigma surrounding mental illness in America.

Mental Health SEO: Ensuring Good Organizations Rise to the Top

The sheer volume of searches for mental health concerns speaks for itself. However, it comes with a sense of social responsibility – what happens if someone is directed to a fraudulent treatment center, or a scammy directory in which companies pay for referrals? At Webconsuls, we have made it our mission to help legitimate, accredited organizations to break through this noise. In doing so, we hope that those in need of help will be able to access high quality care.

Today, any drug and alcohol addiction treatment centers wishing to advertise on Google, Bing, or Facebook must achieve LegitScript certification. In order to gain this credential, a center must be properly licensed, have proof of a physical location, present policies demonstrating a commitment to best practices, and submit to a background check for all employees – among other requirements. We guide eligible companies through this process, helping them to reach those in need of treatment. In turn, fly-by-night organizations drop in ranking, preventing vulnerable people from falling victim to a scam.

When you’re seeking help for mental illness, it’s essential that you’re able to access factual information and evidence-based care. We’re here to help you along the way.

 

Webconsuls is a full-service digital marketing agency with offices in Nashville, TN and Los Angeles, CA.

Reading Time: 10 minutes

Life in the Time of COVID-19 (& Also Tornadoes)

We’ve come a long way since March.

First, let’s acknowledge that in the past few months, we’ve had our lives turned completely upside-down. People all across the globe have dealt with strict “safer at home” orders, the sudden need to homeschool, and the abrupt closure of beloved establishments, among other unprecedented stressors.

In Nashville, things have been particularly tough. On the night of March 2nd, a deadly tornado outbreak affected Middle and West Tennessee. In storms ranging up to EF3 and EF4 ratings, 25 people were killed, 300 injured, and more than 70,000 lost power. As local businesses and residents in East Nashville, Germantown, North Nashville, and Donelson worked to bounce back from the destruction, coronavirus set in.

When you lay it all out like that, things may seem overwhelmingly bad. The devastation caused by not one, but two major events has definitely challenged our state and its residents. However, this is exactly when good news becomes important.

Finding the Silver Lining

Bad news isn’t just upsetting – it can be detrimental to your mental health. In their recommendations for daily life and coping during COVID-19, the CDC recommends moderating your media diet. They state that watching, reading, or listening to news stories (even on social media) can be upsetting, triggering feelings of stress and anxiety. It’s not uncommon to develop concerns about protecting oneself or one’s family from the virus, or to feel distressed by the statistics surrounding coronavirus.

However, it’s important to remember that even as negative news events gain widespread coverage, acts of human kindness are everywhere – especially in the state of Tennessee. Many of us have personally witnessed these ourselves, whether in the form of volunteers sewing masks or friends picking up groceries for elderly neighbors. In these weird and wild times, there’s something comforting about the Volunteer State living up to its name.

That same spirit of care extends beyond the everyday. The growing demand for medical wearables—such as sensor-integrated vests, specialized harnesses, and functional garments for healthcare professionals—has led to a rise in customized sewing and contract manufacturing designed specifically for the medical field. High-quality stitching, thoughtful design, and durable materials are coming together to support those working in high-pressure environments.

With resources such as https://www.fieldtexcases.com/medical-wearables.html, innovative solutions are being tailored—quite literally—to meet real-world medical needs. It’s proof that even in the most technical spaces, a bit of fabric and a whole lot of purpose can make a lasting impact.

In honor of Mental Health Month and Nashville’s volunteer spirit, we’ve compiled some of our favorite uplifting stories of human kindness during COVID-19. We hope they inspire you to believe in a brighter future for all of us.

Nashville Tornado Relief Efforts Continue

While sympathetic hugs or politician’s handshakes are now out of the question, tornado relief efforts have continued in spite of COVID-19. More than 500 people were accommodated in hotel rooms provided by the Red Cross, since mass shelters were not an option, and they have been fed catered meals delivered to the hotels (instead of at a large kitchen). Other volunteer organizations are making similar accommodations, restricting the number of people on a job site to the bare essentials. While logistics have gotten more complicated, volunteers continue to work hard to help their fellow Tennesseans to recover.

Support from Public Figures

Celebrities have gotten in on the relief efforts too. Country star Brad Paisley and his wife, Kimberly Williams-Paisley, have opened The Store, a free grocery open to those in need. The goal of this nonprofit is to enable food-insecure Tennesseans to shop for groceries with dignity and respect. Volunteers, interns, and staff have mobilized in the face of COVID-19, delivering food to high-risk elderly residents in affected communities.

Similarly, Oprah Winfrey has sought to support Nashvillians, particularly those in poor minority communities who have been disproportionately affected by the pandemic. She has called Nashville her foundation, donating $2 million to provide immediate food relief to underserved communities.

Drive-Through Graduations

In lieu of traditional cap and gown ceremonies, Nashville-area schools have transitioned to drive-through graduations for high school seniors, middle school graduates, and even younger children. For all, this event marks an incredible milestone that should be celebrated by other students, parents, and members of the community. A video of Pearl Cohn student Dontrail Spencer’s emotional graduation ceremony has gone viral, and for good reason – it demonstrates just how important these parades can be.

A Semi Truck Dumped Like 40,000 Pounds of Mac & Cheese on I-24

This one is more of a side note. Is this technically good news or a story of human kindness? No. Did this ridiculous headline make us laugh? Yes.

Photographer Raises Money for Nashville Humane

Local photographer Wendy Jo O’Barr has begun offering pet portraits to raise money for the Nashville Humane Association during COVID-19. Her professional photographs are taken from a safe distance, but they capture the unique personality of each animal – and raise funds for those in need.

Running Errands for High-Risk Neighbors

East Nashvillian Sarah Townsend Smith posted on social media asking for high-risk neighbors to email her with any errands they needed done. She received an outpouring of support from others who wanted to help pick up groceries and prescriptions for those in need. Today, she’s connecting high-risk individuals with a large pool of volunteers, making a difference in countless lives each day.

Brighter Days Ahead for Nashville, TN

Whatever your experience during the coronavirus outbreak, we hope you’re safe and able to seek out good news like the stories above. These are just a few of our notable mentions – there are countless more… you just have to look for the silver lining.

 

Webconsuls is a full-service digital marketing agency with offices in Nashville, TN and Los Angeles, CA.

Reading Time: 10 minutes

Digital Marketing During COVID-19

As the novel coronavirus makes its way around the globe, Americans have adopted a lifestyle that seemed unthinkable just weeks ago. Today, we have closed schools and shuttered businesses while limiting travel as much as possible. As the economic landscape continues to shift, a strong online presence has become more important than ever. In this post, we’ll provide you with our top tips for digital marketing during COVID-19.

How Coronavirus Changes Your Business

COVID-19 has begun to devastate economies on a national scale. States have issued orders designed to keep citizens at home; these “shelter in place” directives have had widespread impact on local companies. Under these guidelines, non-essential businesses have shut down for the foreseeable future. Essential businesses, like daycare centers and addiction treatment providers, may remain open with additional precautions. However, the way that these companies promote themselves will have to change dramatically.

It’s important to note the shift in consumer behavior that has occurred as a result of these orders (and the pandemic in general). People are avoiding work, restaurants, and other public places in which it is possible to catch COVID-19. They may also be more hesitant to spend money during this period of economic uncertainty. Because these people are not seeing billboards or listening to the radio on their way to work, businesses must reach them where they are. Digital marketing has become the best way to reach customers during the coronavirus outbreak.

Coronavirus Illustrates the Importance of Digital Marketing

According to the Washington Post, there has been a nationwide jump in screen time over the first few weeks of quarantine. In the midst of COVID-19, many people stuck at home have turned to their phones and computers to connect with others. Social media has become an important outlet for venting and commiseration. It also provides an easy way for loyal or new customers to receive updates from local businesses.

With this information in mind, here are our recommendations for marketing during COVID-19.

1. Acknowledge the Situation and Adapt

We’re going through an unprecedented worldwide event – don’t ignore that on your website or social profiles. Your first order of business should be informing your audience of how your company is changing policies due to the coronavirus. For example, some addiction treatment providers have adopted new cleaning protocols in their inpatient facilities, while others have begun to offer telehealth services to people in outpatient programs. Create a succinct page outlining your new procedures moving forward. Next, link to this page prominently from a brightly colored banner at the bottom of your site. This provides a quick reference point for your potential clients.

2. Update Your Audience

Have your hours changed due to the virus? Have you temporarily closed? Are you providing extra services to the community during this time? Be sure you log onto Google My Business and update your listing to reflect this information. They’ve created a robust suite of tools that allows you to clearly communicate COVID-related changes to your customers.

3. Foster an Online Community

The time for sales-forward messaging has passed. Posting content about your new product launch or offerings will come across as tone-deaf during the coronavirus outbreak. Today, the most effective step any brand can take is to lean into their customers’ desire to connect. Create posts that acknowledge their feelings and encourage open discussion about the issues at hand. Consider putting up advice about managing the anxiety and restlessness that come along with months of self-quarantine. If you’re genuine and authentic, your followers will appreciate it, and you’ll become a bright spot in their cluttered feeds.

4. Pause Automated Messages That Don’t Make Sense

Many companies operate with monthly content calendars; frequently, copy for e-blasts and social posts will be created in a large batch, then scheduled out at the top of the month. Go through your scheduling software and reevaluate your content for sensitivity to the current situation. Don’t advise gathering or promote events that have been cancelled. Instead, rework your messaging to acknowledge coronavirus and the steps you are taking in response to it. This is a key element of digital marketing during COVID-19.

5. Don’t Hesitate to Ask for Help

It can be challenging to overhaul your digital presence at the drop of a hat. If you need a hand prioritizing SEO or rewriting a dozen ads, be sure to reach out to industry professionals or your peers for assistance. We’re all in this together! Whether it’s fine-tuning ad copy or building out a full SEO strategy, it often takes more than just good intentions to get results. That’s why collaboration is so powerful. Reaching out to peers, mentors, or seasoned professionals can illuminate gaps in your approach and accelerate progress.

If you’re looking for expert support, especially from professionals who understand both global trends and local nuances, this Australian agency offers a strategic edge. Known for their ability to tailor campaigns that balance creativity with performance, they can help you prioritize what really matters—whether that’s driving organic traffic, improving conversions, or optimizing ad spend. Their hands-on, data-informed approach allows businesses to take confident steps forward in a landscape where hesitation can cost visibility. With the right team behind you, even the most ambitious digital overhaul becomes not only possible—but highly rewarding.

Digital Marketing During COVID-19

As the world continues to change, remember that adaptation and quick thinking are critical to your success. By meeting your customers where they are, you’ll build trust and keep a people-first mindset. If you need help adjusting your digital presence during COVID-19, we’re here to help.

 

Webconsuls is a full-service digital marketing agency with offices in Nashville, TN and Los Angeles, CA.

Reading Time: 10 minutes

As the COVID-19 situation develops, hourly updates are released detailing changes to consumer purchasing habits, supply chains, and distribution. These events are a first for business owners; how do you navigate during a period of economic uncertainty? Industries that rely on consumer activities – event spaces, restaurants, brick-and-mortar retail storefronts – probably need to reduce their ad spend in the near future, but that doesn’t mean that you should suspend 100% of your digital marketing efforts. In the days ahead, SEO will become the most important marketing tactic for businesses worldwide.

Repercussions of COVID-19

The coronavirus outbreak has reduced demand for countless industries. Travel and hospitality have been all but suspended across the country. Restaurants have either closed indefinitely or switched to delivery-only business models. Even retail giants like Amazon have stopped stocking nonessential products and have prioritized the fulfillment of orders containing household staples. In an eerie repeat of the 2008 Recession, the DOW has dropped precipitously.

As a result, many companies have begun to panic.

This reaction sets up businesses for a long-term struggle to recover. While many companies may lose revenue in the coming weeks, the one certainty is recovery. This means that when the smoke clears, the same standards for success will still exist. SEO and organic search are long-term marketing efforts; this competitive space requires continuous nurturing and attention, especially when your rivals have stopped investing in it. Even if it seems counterintuitive, this is the time to invest in smart digital strategy.

Why SEO Still Matters

Right now, SEO can help your business zig where others zag. While your competitors shutter marketing departments for the foreseeable future, you have a unique opportunity to get ahead of the curve. Once the uncertainty surrounding COVID-19 has cleared, you can emerge with a boosted ranking. This means more traffic, more business, and more profit once “normal” life resumes.

As we mentioned above, SEO is a long-term marketing channel. This means that your results grow over time; it takes about six months to start seeing noteworthy outcomes. After a year, you’ll see even higher numbers. During this time, your company is pulling ahead of (and outranking) industry competitors. Unfortunately, SEO is also a zero-sum game. If you’re not pulling ahead, you’re falling behind. This means that if you suspend all marketing efforts during the COVID-19 outbreak, you are likely to lose any previous progress made in years past.

How to Improve Your SEO during COVID-19

Fortunately, there are several steps you can take to shore up your SEO and organic search efforts during this time. Most of these approaches center around creating smart, effective content that speaks to your customers’ needs.

Improvise, Adapt, and Overcome. First, consider which of your services could be made available online. Legal professionals, for example, could provide remote sessions and consultations via video conference or a phone call. If you offer therapy, seek out secure, HIPAA-compliant software that will allow clients to receive teletherapy sessions. Build new pages explaining your novel approach to treatment during COVID-19. In the days ahead, it will be imperative to adapt to the “new normal” as quickly as possible; make this step your first priority.

Think Outside the Box. Remember that your services will still be needed during and after the coronavirus outbreak. For example, lawyers have seen high demand in response to the crisis – from advising employers on how to respond when employees test positive for COVID-19 to creating task forces that assist domestic and international clients in navigating these complex times, the need has never been higher for legal help. Even after the coronavirus pandemic ends, there will be countless contract disputes centered around event cancellations during this time. Be sure that your SEO is up to snuff in order to get your share of this business.

Help Your Clients. You can also create resources for potential and previous clients. For example, addiction treatment centers should make lists of guidelines about how alumni can protect their recovery during a pandemic. These resources will provide much-needed support for your clientele, with the added benefit of boosting your ranking.

Address the Issue. Next, think about building pages on your website that address the coronavirus and how your company policies have changed because of it. Have you transitioned to a fully remote staff? Will you be canceling all in-person meetings for the foreseeable future? Are you adhering to the protocols provided by the World Health Organization and Centers for Disease Control and Prevention? This information is vital for your clients to easily find and understand.

Be Sensitive and Empathetic. Social distancing and self-quarantine have also created an unparalleled amount of online activity. Your audience is more engaged now than ever before. Be tactful in your posts to your blog and social media; don’t push products or make light of the situation. Rather, consider using your platform to share information about COVID-19 safety and company updates.

Spring Clean Your Digital Presence. This is also a great time to take care of those digital housekeeping items you’ve been putting off. Whether it’s removing outdated information on your website, responding to online reviews, or ensuring NAP consistency (name, address, phone) across platforms, there’s no doubt that you could start chipping away at that to-do list now.

Digital in a Time of Coronavirus

We know things are uncertain right now. Instead of panicking, continue to invest in your business in the ways that make sense: long-term efforts that will pay dividends in the future. If you have any questions, we’re happy to help.

Webconsuls is a full-service digital marketing agency specializing in SEO, with offices in Nashville, TN and Los Angeles, CA.

Reading Time: 10 minutes

Have You Been Asked to Work from Home?

Over the last week, Nashvillians have had to do a lot of adjusting. As we piece together roofless homes and wait for NES to restore power post-tornado, we’ve also received word of school closures and federally recommended quarantines. As coronavirus, also known as COVID-19, spreads throughout the country, many employers have asked their staff to work from home. If you’re worried about how to be effective from a remote location, never fear – we’ve put together your guide to work-from-home productivity.

Carve Out Space

One of the most challenging aspects of any remote position is finding a place to concentrate. If you’re lucky enough to have a home office, this problem takes care of itself! However, even if you’re not equipped with a posh desk space, it’s possible to get some great work done at home.

First, be sure that you’re set up in a quiet corner of the house, preferably at a desk or dining table. You want to find somewhere that will automatically place you in “work mode” (hint: not your bed or couch). As long as you’re sitting upright and can get in some hours while undisturbed, you’re on the right track. Also, try to avoid high traffic common areas, especially if you make a lot of phone calls. If you live with roommates (or have children), ask for some privacy during working hours; they shouldn’t disturb you unless absolutely necessary. 

Next, be sure that you’ve got all the equipment necessary to do your job. If you regularly use a second monitor or standing desk at the office, for example, bring them home for the days ahead. Don’t forget to grab some noise-cancelling headphones; these can be a lifesaver for those working in shared spaces. Make a list of all your must-haves and gather them before you get started.

Routine, Routine, Routine

One major plus to an office environment is the sense of routine associated with the workday. You probably wake up, shower, get ready, drive to work, eat lunch, and drive home at roughly the same times each day. When you’re working from home, on the other hand, it’s easy to let that structure fall by the wayside. Don’t be tempted to sleep in or work past the times that you usually eat.

If your day is unscheduled, it’s easy to wind up ignoring your physical needs. Wake up, get ready, and feed yourself on a consistent timetable. Furthermore, be sure that you’re moving around as often as you normally do. Whether you track this on a Fitbit or Apple Watch, keep an eye on your steps and take a walk if needed.

Take a Break

Separating your professional life from your personal life is challenging in the best of circumstances. When you’re working from home, those lines blur even more. Don’t allow yourself to be accessible to your supervisor 24/7; have clear start and end times for each day. Set reasonable deadlines for assignments and build in some time to adjust to your new schedule. If you find yourself becoming stressed, take a breather – take the dog on a walk around the block or get some fresh air on the porch.

Working from home also means that you’ve got time to take care of a few (realistic) household chores. Toss in some laundry when you’ve got writer’s block or roll the garbage can to the curb during a lull. The ideal chores are those that take a few minutes at most, but even in a short time, they can provide a much-needed brain break. Don’t try to undertake massive projects that require a lot of energy; these distractions can jeopardize your effectiveness and contribute to feelings of stress and anxiety.

Be Professional When You Work from Home

This tip is a bit counterintuitive. Many of us assume that getting to work from home means lazing around the house in sweatpants. However, donning more professional attire can make a huge difference in your perception of the workday. This is especially true for those conducting virtual meetings via Skype or Facetime; not only will you feel more put together, but you’ll be dressed appropriately for conversations with clients and coworkers.

Don’t Forget to Socialize

As Americans try to navigate “social distancing” recommendations to slow the spread of coronavirus, we’ve also got to remember the importance of human contact. If you’re used to working in a big office and chatting around the water cooler, working from home can be an isolating experience. Even the most introverted person needs to reach out to friends, family, and peers to stay sane. You can call your boss with any questions, send quick messages to your coworkers on Slack, or get in touch with your friends to discuss how your WFH days are going. Just make sure that you’re reaching out to a few people each day.

You Can Do It!

Even when it seems like the world is ending, working from home has its perks. You’ve got the flexibility to set your own schedule, minus the time it takes to commute, and your family will be safer from an international pandemic. If you find that you’re overwhelmed in the days ahead, we encourage you to reach out to your employer for additional support and resources. With the right level of preparation and structure, working from home can be a breeze.

Questions About How to Work from Home? We’re Happy to Help.

Webconsuls is a full-service digital agency with offices in Nashville, TN and Los Angeles, CA. If you would like to make a donation to tornado relief efforts, visit cfmt.org.

Reading Time: 8 minutes

Unless you have years of tactical experience, digital marketing can be one of the most difficult pieces of scaling your business. As a business owner, your biggest challenge is time, not competence; while it may be possible to dig into help articles about ever-changing Facebook ads, for example, it probably isn’t the best use of your time.

As your company grows, marketing very quickly becomes a full-time job, and business owners are forced to ask the age-old question: should I partner with an agency, or make a hire?

Finding an Industry Partner

Many people may think that partnering with an agency is too expensive; they’d rather keep all of their digital marketing efforts within the building. You may be surprised to learn that it’s actually the other way around: by hiring an outside team, you’re getting more bang for your buck.

Unfortunately, there’s a concrete limit to the amount of work one person can get done in a day, and they’re also likely not a jack of all trades. This means that you may pay a full-time salary (plus benefits!) to a person who is a wizard at designing eblasts but has never run a PPC campaign, or who is amazing at writing blogs but hopeless at analyzing site traffic. Then you’re faced with a dilemma: do I make another hire to my marketing department? And another? The cost quickly outweighs any potential benefits.

When you hire an agency, you’re spending a monthly retainer to contract the work of several people, all of whom are experts in specific niches of digital marketing. Reputable agencies will have individuals who are fully dedicated to content strategy, search engine optimization, site performance, and PPC campaigns. This means that you’re handing off your marketing duties to a team who knows how to get the results you’re looking for, all for a lower price than hiring just one in-house employee.

Keep Up with the Changes

One of the most challenging components of digital marketing is the mercurial, ever-changing nature of its tech. Google Ads and SEO best practices evolve over time, and overnight updates to search engine algorithms can plummet your best content onto page two. Owners and individual marketing employees are typically too swamped by daily tasks to keep up with these paradigm shifts. Agencies make it their business to know about these changes the second they happen, and as a result are able to pivot your ad spend and content strategy at a moment’s notice. This means that you’re never wasting money on outdated techniques that don’t work.

Tips for Finding an Agency

Because marketers are experts at selling themselves, it can be difficult to figure out who is reputable (and who is hiding anemic strategy behind sleek graphics). There are a few questions you should ask before partnering with an agency.

  1. Do you have experience in my industry?

    This is probably the most important question to ask. Be sure that you’re not hiring a business that exclusively promotes musicians to manage your healthcare company’s digital presence. Ask whether the agency has worked with others in your space (including your competitors) is the surest way to identify a capable partner.

  2. Will I receive reports? How do you measure success?

    Any time you’re spending money in your business, you want to make sure you’re getting a solid return on investment. One of the best ways to track the effectiveness of your potential agency partner is through regular reporting. This will provide insight to the number of calls or clicks you’re getting relative to total spend.

  3. What will it look like to work together?

    Often, agencies and clients may have different expectations for what each contract should involve. Communication style can be an important point to hit. If you’re expecting to be hands-on and receive regular updates (or if you’d rather take a more laissez-faire approach), be sure that’s outlined in your initial meeting. Additionally, this allows you to be sure all tasks are covered in the initial contract (graphic design, the creation of newsletters, and social media posting all tend to be forgotten in the early stages of negotiation).

If you go into a meeting equipped with the above, you’re sure to get everything you need from your agency team.

Any more questions? Our team of managing partners can help with that. Call (949) 701-4714 to chat with them now.

 

Webconsuls is a full-service digital marketing agency based in Nashville, TN and Los Angeles, CA.

Posted in SEO
Reading Time: 9 minutes

Online Legal Marketing: A Waste of Money or the Secret to Success?

Legal professionals spend a great deal of their time hiring stellar talent, finding new clients, and expanding their practices. Many assume (correctly) that turning to online legal marketing is an excellent tactic to accomplish these goals. Unfortunately, an increasing number of them are going about it the wrong way.

Not every campaign is guaranteed to succeed, and this is especially true with digital efforts. Many first-time approaches to legal marketing focus on the wrong strategy, meaning that even the most well-structured campaigns are doomed from the start.

The biggest false assumption that many attorneys make is that digital ads are meant to be a money pit. Efforts like Google Display Ads and Search Ads all hinge on careful calibration, not blind spending. Countless firms have dumped tons of money into the well of “online marketing” – SEO, PPC, and social media posts – and found themselves at a loss about where it all went, or where it even worked. It doesn’t help that the legal field represents one of the costliest industries in which to market. With this in mind, it’s easy to understand the frustration many attorneys feel when trying to promote their firms online. We’ve put together some of our top tips for cutting through the noise and getting those new retainers.

“Outwit, Outplay, Outlast.” – Survivor, but Also Webconsuls

Here’s our first piece of advice: it’s not enough to outbid your competitors; to achieve a positive return on investment, you need to outplay them. This means researching which keywords you would like to rank for, educating yourself on which keywords to exclude, and tailoring your ads to your specific industry niche. The more unique your firm appears, the better results you’ll have.

Make a Plan

Many attorneys may actually be losing their leads before they’ve even converted. Be sure that there is a plan in place for your complete sales funnel. After someone contacts your firm, how quickly will they receive a response? What happens if they call after business hours? How long will they have to wait before their consultation? What is your plan for tracking these individuals throughout the sales process? How often will you follow up with them? All of these questions should be answered to ensure that you eventually retain the people who clicked your ad (otherwise, what was the point?).

Remember, Online Leads are Different

Those who saw your ad online were probably searching for an attorney in your specific area of practice. While typical referrals may be more understanding if you take a while to get back to them, your legal marketing leads will not. They don’t have a specific loyalty to you in the way that a personal referral would; as such, they’re more likely to call up one of your competitors if you take your time getting back to them. Be sure that you’ve created a plan to speak with and retain these clients in a timely fashion for the best chance of success.

Look for New Platforms and Opportunities

The world of digital advertising is constantly shifting and staying on the cutting edge can make a huge difference in your strategy. For example, in a previous post, we discussed the release of Google’s Local Services Ads for immigration lawyers and estate lawyers in certain cities. These hyper-local ads rank above PPC ads and organic search results, meaning that those who run them will receive top billing for those searching for representation. This is just one example; trust us, it pays to keep up with emerging platforms and trends.

Content is King. Be a Thought Leader.

It may seem silly, but study after study has proven that your legal blog can be one of the biggest drivers in your ranking online. Frequently updated pages and blogs with information about your areas of practice can make all the difference in your legal marketing efforts. In addition to keeping your site fresh, this is an excellent opportunity to show off your expertise and build some cred on LinkedIn. If you’re unsure of how to get started, check out some articles from the American Bar Association or reach out to a digital marketing firm like Webconsuls.

Measure Your Results

If you’re worried about all the money going into your marketing efforts, the first step should be analyzing your return on investment. Because retainer amounts can be so high, this should hopefully work out positively. If it doesn’t, get granular and figure out which specific areas aren’t working (and why). Are you spending tons of money on Google Ads, but not getting enough clicks? That could be because of the ad creative, but it could also be due to where you’re placing those ads. Run a few A/B tests to figure out what the culprit is, then nix or edit that part of your strategy.

Your Partners in Legal Marketing

If you’re struggling to get your legal marketing on track, Webconsuls is here to help. Our managing partners are just a phone call away. Dial (949) 701-4714 to speak with them about your firm’s strategy today.

Webconsuls is a full-service digital marketing agency specializing in SEO, website building, and PPC in the legal field.

Reading Time: 7 minutes

The Wonderful World of SEO

There is just one certainty about SEO: it’s always changing. It’s vital to stay on top of the latest algorithmic changes and updates to boost your rankings. Marketers who hold fast to old truths and outdated approaches will be quickly left behind in this ever-shifting landscape. We’ve compiled some important SEO stats for the new year; read on to learn some insider info that can help you to advertise better in 2020.

Google is Still King

In a recent analysis of search engine market share, NetMarketShare revealed that the ranking of search engines is exactly what you’d expect. Over 75% of all global desktop search traffic funneled through Google in 2019; Bing’s market share was nearly 10%, with Baidu (a Chinese search engine) ranking third with 9.34% and Yahoo fourth at just 2.77%. This means that in order to succeed online, you need to read up on Google’s guidelines. While these other providers can be considered, SEO best practices say that your customers are much more likely to be on the world’s largest search engine – plan accordingly.

Customers are Searching (and Innovating)

On average, 70% of a purchase decision is already made before a customer even engages with a company; this means that your potential clients are looking up reviews, rankings, and insider information before ever reaching out to your team. Of the billions of daily searches, 15% of them are brand new to Google; the opportunity to create new, relevant content is endless. Lean into this and shape your customers’ perceptions by providing accurate, positive information about your company and offerings online. Be sure everything is consistent in content, voice, and validity between platforms.

Content is More Important Than Ever

Over 50% of marketing executives said that on-page content development was the most impactful SEO tactic. Today, Google is run by an algorithm that sees right through keyword stuffing and shady SEO practices. Those who previously relied on archaic keyword-first titles and pages for every possible keyword variant may find themselves stumped in the SEO landscape of 2020. Fortunately, there’s one easy solution: write like a human. Providing high quality content that’s centered around a great user experience is possibly the greatest pointer we could give you on ranking well in the new year.

How Do You Rank?

SEMrush conducted a study on ranking factors and found the top four: number of website visits, time spent on the site, pages viewed per session, and overall bounce rate.

Two Key Inquiries

There are two new stars in the world of Google searches. “Where to buy” + “near me” mobile searches have increased over 200% within the last two years. Unfortunately, smaller businesses usually struggle to establish a significant digital presence, meaning that a lot of these searches route to big box retailers or national chains. If you’re a local business looking to boost your SEO (and your foot traffic), be sure that your offerings are adequately detailed online, either in informative pages or blog posts.

Searching for the Best

Millennials have created their own type of rigorous online research – they’ve started searching for “best” and “right now” at an unparalleled rate. Google found that searches with these terms have grown by more than 125% over the past two years. If these words are in your reviews or lists you’ve created, you can expect increased traffic.

A Recipe for SEO Success

If you’re unsure of how best to optimize your site, we encourage you to follow the links above for more information about the topics described. When in doubt, put the customer first in everything you do – that’s the best way to ensure success with your SEO strategy. Consider the user experience (issues such as load time, font size, and accessibility) and provided value (accuracy of information and depth of content). It’s hard to go wrong when you have a person-first mindset. If you have any more detailed questions, our managing partners are just a phone call away.

Webconsuls is a full-service digital marketing agency with offices in Nashville, TN and Los Angeles, CA.

Posted in SEO