Twitter is a Free Social Networking and Microblogging Service

What is it about Twitter? A simple question, a simple program, a complex answer - maybe even unexplainable. If you were to type "twitter" into a Wikipedia field you would find this: "Twitter is a free social networking and microblogging service that enables its users to send and read messages known as tweets. Tweets are text-based posts of up to 140 characters displayed on the author's profile page and delivered to the author's subscribers who are known as followers. Senders can restrict delivery to those in their circle of friends or, by default, allow open access. Users can send and receive tweets via the Twitter website, Short Message Service (SMS) or external applications". If you have a basic understanding of the World Wide Web today you probably understand words like blogging, add a micro- to the beginning and you have tiny blog posts, called Tweets. Simple, Right! What isn't so simple is why one would ever want to broadcast short transmissions about their day-to-day activities; why would I want to ask questions, and take interest in what a total stranger is doing with their life?

Twitter has been around since 2006, it quietly gained steam at first while people figured out its potential and spread the word. Twitter grew exponentially worldwide and although it has slowed down in the last year, its user numbers are in the millions! Twitter is a tool for the 21st century speeding up the flow of information, allowing people to tap literally into the resources of the entire world. Twitter has no time zone, no deadlines; it is not bound by conventionality! We don't have to check our favorite news websites to know when a story has "dropped" anymore, no more one sentence emails either - Send a Tweet! Web 2.0 is about life, interaction and feeling like the impossible is possible; the World Wide Web is alive and constantly expanding, now it even has a voice.

Can anyone explain why Twitter has been so successful in such a short period of time? Maybe not, but I do know that in general people want to feel like they have a voice; now, everyone can guarantee an audience, hopefully a full house. The fact the Bill Gates signed on board yesterday says a lot. In eight hours he had over a 100,000 followers!

BWE09 Looking in the Rear View Mirror

This year I had the opportunity to attend BWE09, better known as Blog World and New Media Expo 2009. This event took place from October 15-17 in Las Vegas, Nevada. Unlike many of the 2500 attendees this was my first year participating. And unlike many attendees I did not spend my days there blogging, tweeting, or otherwise updating my friends and followers. I just tried to take in the process, that is I tried to listen and learn. And hopefully, I will be able to care for and serve some, if not all, of Webconsuls clients. I actually thought about writing this post as soon as I returned home or even while I waited in the Las Vegas Airport, but then it occurred to me that it would be better to really write about BWE09 looking in the rear view mirror. So here are some of my "bytes" on BWE09.

1. While I have been participating in blogging for about two years and I am on Facebook and have a Twitter account, I would not rate myself as someone that knows everyone in the blogging and new media world; therefore, attending this event was not about hooking up with old friends, but meeting new people and learning from the "experts."
2. The exhibitors were varied and engaging. I enjoyed talking to people from all over the world, like the Zemanta team from Slovania (and, yes, I intend to learn more about their product). The ArmyStrongStories.com team was engaging and they had a great display. And then of course, I enjoyed speaking to Robby Berthyme who was representing wheretogetengaged.com (timely, insofar as Aaron and Alli became engaged on October 15, 2009!).
3. Brian Solis moderated a good keynote discussion about the "New Celebrity" with Anthony Edwards, Jermaine Dupri and Robin Antin. All of these participants made it very clear that if you are using Twitter, Facebook, etc...you need to be yourself, engage with people, and manage your own accounts (don't hire a staff to do this). Write about yourself or your cause, don't just keep re-tweeting!
4. One "outtake" from this keynote discussion is that I found it incredible how rude 70% of the audience appeared to be behaving. This was an hour long presentation and it was beyond me why people could not just sit and "listen", as opposed to working on their laptops, running their fingers over their iPhones or thumbing it on their Blackberry. This behavior was annoying and to top it off, even though they were really not paying attention, they would join in the intermittent applause like robots or dummies.
5. Dave Peck of LSF Interactive was interesting and provocative in his conference "How to Socialize Your Content". I just discovered that he posted many of his "rules" here for the small business owner. His advice I intend to try to incorporate into Webconsuls and to share with our clients.
6. I really enjoyed the conference "How Twits Lay Golden Eggs - The Art of Social Engagement for Business"...Chris Brogan and Laura Fitten had a lot to offer and they did not make the audience feel inept, but offered real guidance.
7. Dan Helfand attended this conference for Webconsuls also. It was interesting to watch Dan, who had not been to Las Vegas since he was 13! It was great to attend the conferences and then share what we had learned.
8. Las Vegas is an aging city and I don't think it is aging gracefully. As we rode the marvelous monorail I noticed that many of the buildings look dated and dirty on the outside, almost as if the original architectural plan did not allow for majestic aging. Many strange and vacant lots can be seen as you ride "behind" the strip.
9. I don't think I am the only BWE09 participant that questioned the parties that BWE09 sponsored. As one person said on Twitter: "bwe09 parties are a lot like Twitter - noisy, loud, dark, and ineffective at organizing communication". I couldn't agree more! Imagine being at the Mirages' Jet Night Club with many of the same people who could not put down their laptops and iPhones during the keynotes, only it was too dark to read their nametags and the music was too loud for introductions. Another person echoed these sentiments: "The parties at #bwe09 remind me of college. How old are we? Where are the real parties?"
10. Flying Southwest Airlines will be a subject for another post.
11. Finally, I would like to thank the three ladies that shared a Hilton Limo with Dan and me. We were attempting to get a taxi to go to the airport and we found ourselves sharing a limo with Kim Rowley and Joanne Dinslage of Key Internet Marketing and Maarika Neudorf of Enterprise Estonia. We had a fun ride and got to meet three more BWE09 attendees.
    
    Ok, that is it for today. I am going to get busy learning how to apply all that I learned - stay tuned. In the meantime enjoy the photo of Dan with the BWE09 "Change Girl" as he wins the iPod Shuffle.

This Month's Five Most Interesting Bits of New Information

The last few weeks your Webconsuls' team has been busy and our blog has been quiet. I don't know about you, but it is amazing what you can learn in a month's time. Here are this month's five most interesting bits of information that I learned and I want to share with you:

1. Did you know that Gmail has a send limit? About a week ago we received a call from our client saying that she was sending out an email broadcast to her customers asking them to participate in a fundraiser for the victims of the earthquake/tsunami. All of a sudden she noticed that she could not send any email or receive any email. She called us and here is what I learned:

"In an effort to fight spam and prevent abuse, Google will temporarily disable your account if you send a message to more than 500 recipients or if you send a large number of undeliverable messages. If you use a POP or IMAP client (Microsoft Outlook or Apple Mail, e.g.), you may only send a message to 100 people at a time. Your account should be re-enabled within 24 hours." (Go here to learn more and keep in mind that many email services have a send limit, this is why some clients like to stay in contact with their clients by a newsletter service like or similar to Constant Contact.)

2. Twitter 2.0 seems to be just around the corner. Rather than have me rehash what someone else has discussed so eloquently, I will point you to the article. "Are We Ready for Twitter 2.0?"

3. Blogger does provide great on-line support. The other day I was on their site and I saw a section called "Recommended Articles and Discussion." One of the discussions was entitled "Too Many Good Bloggers are Giving Up" . Now, this caught my eye!!! So I clicked on it and enjoyed the conversation. If you have a blog and you have given up or you are thinking about giving up, I invite you to read the posts and join in the discussion. You might just refresh yourself enough to keep on BLOGGING!

4. During the past few weeks our team has been discussing the nature of our Webconsuls' blog. The questions raised are these: Should it be more technical? Or, do our readers want to learn more about the team as people and read anecdotal stories, as well? I will tell you that the team was split on this, but today I read an interesting article on an SEO/SMO newsletter. The article had to do with Social Networking pitfalls the 4th pitfall to avoid was this: "It's not about sell, sell, sell! If all you're doing when you visit the various sites and post your updates is pitch your latest program, product or service then it's no wonder you're not seeing results. Share information with your network, whether that's your own information or you're passing along information from clients and colleagues. The more you share, the greater your results will be. Whichever social networking arena you're active in (and it may be more than one) remember the "social" in social networking - it's to build relationships, make new contacts, and socialize. Inform your network, not sell to them." I think based on this guidance and our own practical experience from being part of Social Networking sites, new clients may come to you naturally.

5. Finally, as this Columbus Day Weekend gets underway, I know that our New England innkeeper, hotelier, restaurateur, livery, and entertainment clients will be busy beyond belief as the autumn brides and mountains blush and foliage season peaks; but won't they be surprised to learn that Tucson, AZ has its own foliage season! And yes, Mt Lemmon is 2869 ft taller than Mt. Washington!





This week's photos are from my days in New Hampshire. The one of the children is of Aaron and Dan enjoying a "Tom Sawyer" moment with children who were guests at the inn. Aaron and Dan were "teaching" them how to rake the autumn leaves and make Leaf People!

"Teach Us to Delight in the Simple Things"...Rudyard Kipling

Let me know what you think of Judy's "bytes"...see you next week.

Blog Posts, Search Engines and Puppies

One of the joys of having a child in the house is how they can be so easily impressed by simple adult skills and knowledge. I know this phase will pass, in our house this period of time is passing very quickly. The other day I realized that I had an analogy for why blogs are so helpful when placing in the search engine results as I was asked to locate a small misplaced toy. 

When I returned with the small bobble I was met with wide admiring eyes and a WOW, how do you always know where EVERYTHING is? (Trust me when I tell you that I am being sure to enjoy these moments of alleged omniscience as it will surely pass.)

Knowing my time is limited and that I had her undivided attention I decided to explain to the little one just why I usually have the answer to where everything is.

 

"I scan."

"Huh?"

"I am always scanning the house."

"What do you mean?"

"Well, as I walk through the house I am always scanning. I just automatically make sure things are in their place and I take note of what I see."

 

Replace scanning with spidering and house with World Wide Web and I am just like a search engine spidering links, exploring and noting where everything is so as to find it later!

Well, imagine you have just arrived home and the grocery shopping had just been done, or someone came home from a trip, or for some reason new items have been added to your home. What will you most likely need to do?

You will need to put your stuff away and you will want to know where it is so you can find it when you need it. Search engine spiders will not put your digital files or your groceries away. Deciding where items go and putting them there is still your job.

 

So why will the search engine be draw to your blog? How does a blog help me?

Blogs feed the purpose of search engines.

That search engine is going to investigate to see just what you added and where. It is the search engines' job to know what material is available on the World Wide Web. Whether it be Google, MSN, Yahoo, Dogpile, you name it,  the search engines must familiarize themselves with fresh timely material in order to return the most relevant search. Search engines must keep up on new additions in order to perform the job they were designed to do.

Using a blog to consistently add useful relevant content is a powerful method to draw the search engines to spider (or scan) your site and index the timely information you post.

For help on how to add a blog to your web site or blog training to make the most of your blog please contact us at Webconsuls, LLC.

Blogging and Social Media: The New Town Meeting

Last night I went to the federal public hearing regarding the completion of the 241 Toll Road. I am not a political person by nature, in fact I avoid political discussions for the most part because I rarely find that people want to "discuss", but rather they want to impose their political opinion. I prefer to hone my opinions on my own, quietly research the facts and gather objective data, but there still remains an aching suspicion that I am ducking out of the political process from a mixture of cynicism and apathy.

Reflecting on this political apathy I turned to one of my favorite sources for information, Wikipedia, and found this compelling quote from John Dos Passos,

Apathy is one of the characteristic responses of any living organism when it is subjected to stimuli too intense or too complicated to cope with. The cure for apathy is comprehension.

Each speaker was given 4 minutes to make their point. Silence in the crowd was mandatory in order to give each speaker their full turn to be heard. Speakers ranged from public officials, some from the Toll Roads board of directors, impassioned park goers who want their children to have a place to enjoy nature in the over developed mass of housing projects that has grown to typify the Southern Californian landscape, surfers, environmentalist, and Native Americans threatened with losing the burial ground of their ancestors. Big business and the "little person" gathered in one room.

It reminded me of "Town Meeting Day"which we had in Vermont. I remember it of course mainly as a day we had off from school and were able to go skiing for free. People of all walks of life would gather in the town hall and discuss local politics. I reflected on memories of one of my favorite teachers, Mr Altman, who would forgo the teacher's lounge and sit with us in the lunch room and discuss Plato's Republic and point out how fortunate we were to live in a state that engaged the political process on such a grassroots level.

As I sat there quietly and listened to each person make their arguments I was wowed by the statements ranging from emotional pleas to uphold the promise that this land remain undeveloped, to union workers requesting the toll road be built in order to provide jobs and help the economy. From the ridiculous to the profound I am still trying to come to terms with some of those arguments.

I see the blogosphere as the new town meeting. Your blog post are a vehicle to layout your opinion, cite your resources, illustrate your opinion, share a video. The power previously reserved for the traditional media is now in your hands. The town meeting can be held on your home computer, even your cell phone. Communities of like minded folks can join together in social networks, share opinions, take part in the political process.

Blogging is the voice of your Business

Writing a Weblog is one thing, writing a good one is something else altogether! Some people write a blog for themselves and others write them to appeal to a particular audience. It is the latter which I am concerned with, reaching out to the people so they will read what you have to say; when people finish reading your post you want them to have a desire to come back for more. Know Your Audience! Seth Godin says "You only get one chance to make a second impression".

The key to blogging is choosing a topic, once you have chosen your platform you need to reinforce it with good content. One's topic and content should appeal to a targeted audience in the field of what you are trying to sell. Most websites today, especially business websites, have a blog affiliated with their site. It gives companies the ability to reach out and have a conversation with their consumers. It is what I like to call "injecting life into your website". What was once inanimate is now animate, people can get involved in the conversation like never before; this gives the consumer a "it's all about you" feeling, and by giving the consumer the feeling of involvement you can go a long way .

Whats good for the blog, is great for the website! Once you have created something worth reading you want to make your blog's presence on the internet greater; in other words you want your audience to be able to find your blog even if they have never read or heard of your blog before. The thing worth noting is that blogging is a means to an end; when people find your Weblog (the means), they also find your website (the end). Google rewards you for a good blog and they reward your website even more for one!

Blogs are the perfect ingredient to making a high page rank in Google! Blogs are updated more often then websites which allows them to be "spider'd" more often by search-engines. Coupled with great topics and content, loyal readers equals high page rank. Keeping search engines in mind is the key to people finding your blog, and thus finding your website; keywords and key phrases are of great importance because ultimately it is those which allow search engines to find your blog and place it where it belongs for your target audience to locate your information. Create a list of keywords you want to be found for and incorporate them into each of your blog posts. The title you assign to your post is the most important place for you to implement your keywords/phrases; search engines place all lot of value on the title of your web page; therefore, how you title your blog post is of great importance for the fact that your blog is a web page in itself.

In summation I believe that there is not one right way to go about creating a Weblog, but there are definitely wrong ways. You will not become an expert blogger overnight and patience will be in order to become successful. As long a you update your Weblog often while always keeping in mind rich content that directly relates to the topic at hand you will succeed. It is completely acceptable to refer to other blogs for guidance as far as ideas and content; look for what's worked for other people and find a way to make it work for you and your company. Blogging is the voice of your business...it is your billboard on the internet highway!